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Privacy Policy
Introduction
Your trust is of utmost importance to us, and we understand the importance of personal information to you. We will collect personal information from you in a reasonable and necessary manner in accordance with legal and regulatory requirements. We will do our best to adopt appropriate security protection measures through reasonable and effective information security technologies and management processes to prevent your information from being leaked, damaged, or lost. Therefore, Midea Group (or "we") has formulated this "Privacy Policy" and reminds you to pay attention to the following:
This agreement applies to all products and services of this website. It should be noted that this agreement does not apply to services provided by third parties to you, such as personal information provided by you to a third-party service provider through this website, jump to a third-party website, client, or program.
Before using any product or service on this website, please read and fully understand this agreement carefully, especially the clauses marked in bold and underlined. You should pay special attention to them and start using them after fully understanding and agreeing. If you have any questions about this agreement, you can contact us through the method provided in Article 7.
If you are a minor under the age of 18, please read this agreement with your legal guardian and pay special attention to the terms of use for minors.
This agreement mainly explains:
What information we collect from you.
How we use your information.
Under what circumstances we share your information.
How we store your information.
How we protect your information.
Your rights.
How minors can protect themselves.
How to contact us.
1 What information we collect from you
We collect your information based on the principles of legality, reasonableness, and necessity. When providing you with a specific service, we will inform you of the information to be collected and its purpose in order to respond to your specific service request. Depending on the service you choose, we may collect one or more of the following types of information in the following scenarios:
1.1 To help us understand the operation of this website, we may use mobile analytics software such as Umeng Data Statistics SDK. We may record relevant information such as your usage frequency, crash data, overall usage, performance data, etc. We will not associate the information stored in the analysis software with any of your personal information.
1.2 When you download or use this website, we may read information related to your mobile device, such as hardware model, IMEI number or other unique device identifiers, MAC address, IP address, operating system version, and device settings used to access the service.
1.3 When you use this website service, we will automatically receive and record information on your browser and computer, such as your IP address, browser type, language used, access date and time, software and hardware feature information, and web page records you requested.
1.4 When you use this website service, we may read information related to your location, such as GPS signals or nearby WLAN access points, mobile signal transmission tower information, country code, city code, mobile network code, cell identification, latitude and longitude information, and language settings.
1.5 It should be noted that individual device information and service log information are information that cannot identify a specific natural person. If we combine this type of non-personal information with other information to identify a specific natural person, or use it in combination with personal information, this type of non-personal information will be considered personal information during the period of use. Except with your authorization or as otherwise provided by law and regulations, we will anonymize and de-identify this type of information.
1.6 In addition, we may also collect other information, such as the questionnaire response information you send to us when participating in a survey, and the information you provide to us when interacting with us.
1.7 In order to improve the security of your use of this website service, protect your or the public's personal and property safety from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, and other security risks, more accurately identify violations of laws, regulations, or relevant agreements and rules of this website, we may use or integrate your device interaction information, network log information, and information obtained with your authorization or shared according to law to prevent security incidents and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.
1.8 If the information you provide contains the personal information of other users, you must ensure that you have obtained legal authorization before providing this personal information to us. If we use this information for purposes not specified in this agreement, or use information collected for specific purposes for other purposes, or actively obtain your personal information from third parties, we will obtain your consent in advance.
1.9 Exceptions to obtaining authorization and consent: You fully understand and agree that we may collect and use your personal information without your authorization and consent in the following situations, and we may not respond to your requests for correction/modification, deletion, cancellation, revocation of consent, or information retrieval:
1.9.1 Related to national security and national defense;
1.9.2 Related to public safety, public health, and significant public interests;
1.9.3 Related to criminal investigation, prosecution, trial, and execution of judgments, or administrative law enforcement;
1.9.4 Necessary to protect your or other individuals' life, property, and other significant legitimate rights and interests but difficult to obtain your consent;
1.9.5 Personal information that you voluntarily disclose to the public;
1.9.6 Collected from legally publicized information, such as legal news reports, government information disclosure, etc.;
1.9.7 Necessary for signing and performing relevant agreements or other written documents with you;
1.9.8 Necessary for the safe and stable operation of the products and/or services provided, such as discovering and handling failures of products and/or services;
1.9.9 Necessary for legal news reports;
1.9.10 Necessary for academic research institutions to conduct statistical or academic research based on public interests, and to de-identify personal information contained in the results when providing research or description to the public;
1.9.11 Other circumstances stipulated by laws and regulations.
2 How we use your information
2.1 We will keep your personal data up-to-date, securely store or destroy it, minimize the collection and retention of data we need to provide you with services, protect personal information from being leaked, abused, unauthorized access, and disclosure, and adopt appropriate technical measures to protect the security of your personal information.
2.2 We will use your information for the following purposes:
2.2.1 Provide other services requested by you as required by our information collection.
2.2.2 Share your contact information with branches of companies around the world for internal management and backend support.
2.2.3 Maintain the integrity and security of the data technology system for storing and processing your personal information.
2.2.4 Perform or protect our agreements or contracts signed with you.
2.2.5 Detect and investigate information leaks, illegal activities, and fraudulent behavior.
2.2.6 Contact you to resolve issues.
2.2.7 Other purposes with your permission.
2.3 It should be noted that the above usage methods cover the main ways we use your information. We may provide users with more diversified services from time to time by updating website pages. When we want to use the information for purposes not specified in this agreement, or use information collected for specific purposes for other purposes, we will obtain your consent again by updating this agreement.
3 When do we share your information
We will not share your personal information with companies, organizations, or individuals outside of Midea, except in the following cases:
3.1 Sharing under legal circumstances: We may share your personal information with external parties according to legal regulations, litigation dispute resolution needs, or requests made by administrative or judicial authorities.
3.2 Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
3.3 Sharing among affiliated companies: In order to facilitate the provision of services to you and protect the personal and property safety of the public, your personal information may be shared with our affiliated companies and/or their designated service providers. We will only share necessary personal information, and it will be subject to the constraints of the purposes declared in this agreement. If we share your personal sensitive information or the affiliated company changes the purpose of using and processing personal information, we will obtain your authorization and consent again.
3.4 Sharing with authorized partners: We may entrust authorized partners to provide certain services to you or perform our functions on our behalf. We will only share your information for lawful, legitimate, necessary, specific, and explicit purposes declared in this agreement. Authorized partners can only access the information they need to perform their duties and cannot use this information for any other purpose.
3.4.1 Authorized partners for advertising and analysis services: Unless we obtain your permission, we will not share your personal identity information with partners who provide advertising and analysis services. We will entrust these partners to process information related to the coverage and effectiveness of advertising, but we will not provide your personal identity information. Alternatively, we will de-identify this information so that it cannot identify you personally. These partners may combine this information with other data they lawfully obtain to perform advertising services or make decisions.
3.4.2 Vendors, service providers, and other partners: We will send information to vendors, service providers, and other partners who support our business. This support includes technical infrastructure services provided by us, analyzing the use of our services, measuring the effectiveness of services, providing customer service, facilitating payment, or conducting academic research and surveys.
3.5 We will not transfer your personal information to any company, organization, or individual, except in the following cases:
3.5.1 Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
3.5.2 In the event of a merger, acquisition, or bankruptcy liquidation of the service provider of this website, or other situations involving mergers, acquisitions, or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this agreement. Otherwise, we will require the company, organization, or individual to obtain your authorization and consent again.
4 How we store your information
Unless otherwise required by law, this website will keep your information for the following periods:
4.1 During your use of this website service, we will continue to store your information for you.
4.2 After you stop using this website service, we will stop using your personal information and delete your personal information within a certain period of time.
4.3 Your personal information that has been anonymized and de-identified will form usable circulation data, and we do not need to obtain your consent again for the storage and use of this data.
5 How we protect your information
5.1 We have adopted security protection measures that comply with industry standards and are feasible to protect your information, prevent personal information from being accessed, disclosed, used, modified, damaged, or lost without authorization. For example, data exchange between your browser and the server is protected by SSL protocol encryption; we also provide HTTPS protocol secure browsing on this website; we use encryption technology to enhance the security of personal information; we use trusted protection mechanisms to prevent personal information from being maliciously attacked; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we hold security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information.
5.2 The Internet is not an absolutely secure environment. When using this website product or service, we strongly recommend that you do not use communication methods not recommended by this website to send your information. You can establish contact and share with each other through our service.
5.3 In the event of a personal information security incident, we will inform you in accordance with legal and regulatory requirements of the basic situation and possible impacts of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks, and remedial measures for you. We will inform you of the incident-related information through email, letter, telephone, push notification, etc. If it is difficult to inform each individual information subject one by one, we will publish the information in a reasonable and effective manner. At the same time, we will report the disposal of personal information security incidents in accordance with regulatory requirements.
How minors can protect themselves
6.1 Our services are mainly targeted at adults. In the case of collecting personal information of minors with the consent of legal guardians, we will only use or disclose the personal information of minors collected legally when allowed by law, with the explicit consent of legal guardians or when necessary to protect minors.
6.2 If we find that we have collected personal information of minors without the prior consent of legal guardians, we will try to delete the relevant data as soon as possible. If legal guardians have reason to believe that minors have submitted personal information to us without their prior consent, please contact us to ensure the deletion of such personal information and ensure that minors unsubscribe from any applicable services provided by this website.
How to contact us
7.1 If you have any questions, opinions, or suggestions about this privacy policy, or if you want to exercise any rights, or if you have any requests to discuss personal information protection matters with us, please contact the department responsible for processing personal information protection matters through the following methods:
7.1.1 Website service provider: Guangdong Midea Refrigeration Equipment Co., Ltd.
7.1.2 Address: Midea Headquarters Building, No. 6 Midea Avenue, Beijiao Town, Shunde District, Foshan City, Guangdong Province
7.1.3 Email: MideaDPO@midea.com
7.2 To ensure security, you may need to provide a written request or other proof of your identity. In general, we will respond within 15 days. If you are not satisfied with our response, especially if you believe that our personal information processing behavior has damaged your legitimate rights and interests, you can also complain or report to regulatory authorities such as the Network Information Office, Telecommunications, Public Security, and Industry and Commerce.
7.3 If you are not satisfied with our response, especially if you believe that our personal information processing behavior has damaged your legitimate rights and interests, you can also file a lawsuit with the court having jurisdiction over the defendant's domicile to seek a solution.
Midea Group
June 10, 2019